Customer Service

Hi, welcome to Starbucks. What can we do for you?

Roasting coffee beans

 

We love hearing from our customers. All questions, comments, and feedback are always welcome, as they help us ensure that every Starbucks experience you have is the best it can be.

We're on Facebook too, so please feel free to leave your comments on our page at: www.facebook.com/starbucksvietnam.

Our Customer Care Center

You may speak directly with our baristas at our stores, or contact our Customer Care Center via email at customerservice@coffee-concepts.com.vn, or by calling the hotline at +84 28 7306 7676 for further support.

Policy on Protection of Vulnerable Consumers

Please follow this link for more details: Click here

Our Complaint Handling Procedure

Please follow this link for more details: Click here